Legal Operations Specialist at American Express: Apply Now!

American Express is hiring a Legal Operations Specialist in Gurugram to support legal order processing, case management, and litigation-related operations within its General Counsel’s Organization.

About American Express

American Express is a global financial services company with a longstanding reputation for innovation, customer service, and risk management. Through its General Counsel’s Organization (GCO), the company provides legal expertise and strategic guidance to support business operations, manage risk, and identify growth opportunities.

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About the Job

American Express is seeking a Legal Operations Specialist to join its Global Litigation and Investigations Team within the General Counsel’s Organization. The role involves supporting the processing of third-party legal orders, managing legal matters, conducting legal research, and ensuring compliance with applicable laws and internal procedures.

Eligibility

• Graduate in Law or a related field.
• 0–2 years of experience in an operations team, in-house legal department, or law firm.
• Strong verbal and written communication skills in English.
• Proficiency in Microsoft Office Suite.
• Ability to work independently as well as collaboratively within a team.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage deadlines and shifting priorities in a fast-paced environment.
• High attention to detail and commitment to confidentiality.
• Ability to quickly learn and navigate multiple databases and information platforms.

Preferred Skills

• Strong written and oral communication abilities.
• Sense of urgency and ability to identify critical matters.
• Excellent time management and organizational skills.
• Ability to maintain accuracy while handling sensitive information.
• Adaptability and willingness to support evolving operational processes.

Responsibilities

• Open legal matters in the case management system and route them to the appropriate workstream.
• Assess the validity of legal requests in accordance with company procedures.
• Prepare correspondence in response to legal requests.
• Evaluate legal requests, research customer accounts, and identify responsive documents.
• Retrieve documents and prepare responses to legal orders in compliance with applicable laws and company procedures.
• Support legal order processing functions and process improvement initiatives.
• Ensure compliance with U.S. and other applicable country laws, as well as company policies and procedures.

Mode

Hybrid.

Location

Gurugram, Haryana, India.

Benefits

• Competitive base salary.
• Bonus incentives.
• Financial well-being and retirement support.
• Medical, dental, vision, life insurance, and disability benefits (subject to location).
• Flexible working arrangements based on business requirements.
• Paid parental leave benefits (subject to location).
• Access to wellness centres staffed by healthcare professionals (subject to location).
• Confidential counselling support through employee wellness programs.
• Career development and training opportunities.

Application Procedure

Click Here To Apply.