Business Operations Specialist at Gartner [Legal & Compliance, PQE 3-5 Yrs]: Apply Now!

Gartner is inviting applications for the position of Business Operations Specialist to join its Legal & Compliance Transformation and Operations team in Gurgaon.

About Gartner

Gartner is a global research and advisory company serving over 13,000 client enterprises worldwide. The company provides business and technology insights to help organisations make informed decisions and drive growth.

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About the Job

Gartner is hiring a Business Operations Specialist for its Legal & Compliance (L&C) Transformation and Operations team in Gurgaon.

The role focuses on driving operational excellence across legal operations by managing legal billing, eDiscovery, process improvements, vendor governance, compliance documentation, and cross-functional collaboration.

Eligibility

Applicants should have:

• 3–5 years of experience in legal operations, compliance, or roles involving process management.
• Proficiency in legal billing systems, eDiscovery tools, and spend management platforms (strongly preferred).
• Strong written and verbal communication skills.
• Proven ability to identify, implement, and document operational processes and improvements.

Responsibilities

• Oversee daily operations relating to legal billing and invoicing, eDiscovery, request triage, and legal support activities.
• Manage legal billing operations, including invoices and vendor onboarding.
• Act as a liaison between the Legal & Compliance team and cross-functional teams such as Procurement, Finance, and IT.
• Build and maintain relationships with external legal counsel and vendors while ensuring compliance with preferred vendor guidelines.
• Execute eDiscovery requests while ensuring confidentiality and compliance with internal protocols and regulatory requirements.
• Triage and prioritise incoming legal requests using dashboards and intake systems.
• Identify and mitigate operational risks through proactive planning and collaboration.
• Prepare and maintain documentation relating to compliance requirements, operational workflows, and legal technology tools.
• Develop operational reports to support decision-making and continuous process improvement.
• Support onboarding and mentoring of new Legal & Compliance team members.
• Contribute innovative ideas to enhance legal operations and business processes.

Skills Required

• Strong process management and analytical skills.
• Ability to adapt quickly in a fast-paced environment.
• High ethical standards and discretion in handling confidential information.
• Excellent interpersonal and communication skills.
• Strong problem-solving, prioritisation, and critical listening abilities.
• Attention to detail and the ability to manage multiple priorities effectively.

Location

Gurgaon

Application Procedure

Click Here To Apply.